Support

Help when you need it.

Start with the most common questions below. If you’re stuck, reach out and we’ll help you get unblocked.

How long does setup take?

Most merchants publish a working store in minutes. Add a few products, connect payments, and you’re ready to sell.

Do I need coding?

No. Themes, products, payments, shipping, and content are all managed from a visual dashboard.

Can I use my own domain?

Yes. Start on a free NexCart subdomain, then connect your custom domain when you’re ready.

Can I sell internationally?

Yes. Configure currencies, shipping regions, and tax rules so you can sell beyond your local market.

Can I manage inventory?

Yes. Track stock levels, variants, and availability as orders come in.

Can I migrate from another platform?

Yes. Import your catalog and rebuild your storefront on NexCart without starting from scratch.

Still need help?

Email hello@nexcart.app with your store name and a short description of the issue. We typically reply within one business day.